Singapore Airlines, named the World’s Best Airline at the 2026 Skytrax World Airline Awards, has recognised the Colombo Station with the CEO Excellence – Fusion Award 2026, honouring the team’s resilience, team spirit, and commitment to service excellence in the face of immense challenges.
The award marks the second occasion that Singapore Airlines’ Colombo Station has received the Team Award for Airport Operations at Singapore Airlines’ annual global CEO Excellence Awards; a remarkable testimony to the station’s continued commitment to delivering the highest standards of customer service and operational excellence.
This year’s recognition carries particular significance, as it acknowledges the Colombo team’s response to the severe operational challenges faced during the turbulent period following Cyclone Ditwah, in November and December 2025. The disruption affected airport operations, ground transportation, and the movement of passengers and resources, placing considerable strain on the station and its ability to continue services.
Throughout this period, the Colombo team remained focused on its passengers, working closely with airport authorities, ground-handling partners, and other stakeholders to navigate the disruption and sustain its operations. Through close coordination, clear communication, and decisive leadership, the team continued to uphold the service standards synonymous with Singapore Airlines, demonstrating the strength of its collective commitment, even in the most trying of circumstances.
This recognition also reflects the longstanding partnership between Singapore Airlines and Aitken Spence Aviation, Singapore Airlines’ General Sales Agent in Sri Lanka. The partnership, which spans more than five decades, has played a pivotal role in strengthening the airline’s presence in Sri Lanka and supported its commitment to delivering a consistently high standard of customer service.
The award recognises the collective contribution of the Colombo Airport Team:
Terence Chew, Dilrukshi Kudaliyanage, Devinda Karunaratne, Windya Malwatta, Chamith Fernando, Alanka Palihawadana, Shehani Thisera, Shehan Dharmadasa, Chetha Gallage, Maleen Niranga, Kevin Weerasinghe, Shehan Lawrence, Iranga Keppetipola and Ann Shamalka.
The Colombo Station also acknowledged the support of its key partners, SriLankan Airlines as the official ground handling agent, and Airport & Aviation Services (Sri Lanka) Ltd.
As Singapore Airlines celebrates its recognition as the World’s Best Airline 2026, the achievement of the Colombo Station is an incredible affirmation that celebrates the people and partnerships that sustain the airline’s longstanding presence in Sri Lanka. This recognition is a testament to the enduring values of teamwork, resilience, and service excellence; values which continue to define Singapore Airlines’ operations in Colombo.
