WSO2 Hosts CIAM Roundtable Webinar to Discuss Modern Customer Identity and Access Management Trends, Challenges, and Solutions

June, 8, 2021

WSO2, the leader in digital transformation technology, announced its plans to host a roundtable webinar on the current state of customer identity and access management (CIAM) applications, existing challenges, and innovative solutions to overcome them. The virtual roundtable will take place on June 17, 2021, at 10:30 AM IST / 01:00 PM SGT. It will feature a panel of distinguished multi-disciplinary experts and senior management from the telecommunications and banking sectors. The registration page can be accessed at

The webinar will be moderated by Pulasthi Samaraweera, associate director of sales and channel development, WSO2. It will feature cross-industry panelists, including Prabath Siriwardena, vice president and deputy CTO - security architecture, WSO2; Nisala Kodippili, chief information officer at the Union Bank of Colombo; Chun-Yeow Yeoh, principal researcher from Telekom R&D Sdn Bhd, a subsidiary of Telekom Malaysia; and Anindya Pramanik, a senior WSO2 application architect at LTI Digital Integration.

During the roundtable event, participants will discuss the role of CIAM in today’s digital markets and its benefits, how CIAM enables smoother digital transformation, the latest trends in adoption, real-world challenges and how to overcome them, and what you should look for when deciding on an ideal CIAM solution. The virtual event will be ideal for chief officers, systems architects, and senior management from companies that aspire to and/or currently work with CIAM solutions.

CIAM is an emerging topic that combines digital customer experiences with the security aspects of identity and access management. This is of paramount importance as more organizations shift from traditional information capture methods and the move towards secure, simple digital processes to speed digital transformation. CIAM enables a more streamlined customer experience, while ensuring enhanced data security through secure identity authentication, improved scalability and uptime, and optimized data collection. It also ensures compliance with newly introduced and evolving privacy regulations and requirements.