Feelo, Sri Lanka’s top platform for vouchers on restaurants, wellness, beauty, and hotel stays, is taking the next step in its journey by launching an AI assistant named “AI Machan” aimed at enhancing both the user and merchant experience. With 25,000 vouchers sold and a 4.9-star rating on Google, Feelo is well-positioned to introduce this innovative feature to the market.

The “AI Machan” is designed to provide personalized deal recommendations, ensuring that users get relevant offers in a fraction of the time it would typically take. By leveraging the power of AI, Feelo is bringing new solutions to the market that streamline the entire shopping process.

AI is transforming industries across the globe, and Feelo is bringing that change to Sri Lanka. With AI in the retail market expected to grow to $24.1 billion by 2028, platforms like Feelo are at the forefront of this technological revolution.

“Our AI assistant is built for Sri Lankans by Sri Lankans Something truly new,” says Feelo’s Head of Customer Care, Shaima Azmeer. “By offering real-time, personalized recommendations, we’re not just improving the shopping experience; we’re creating a more efficient way for people to find what they need.”

Merchants on Feelo are expected to see an increase in customer engagement, as the AI assistant connects deals with relevant audiences. This no-risk approach allows businesses to grow their customer base without making any upfront investments.

“We’ve already sold 25,000 vouchers, and with the AI assistant, we’re self-assured to help local businesses grow even more,” adds the COO, Kristyna Lang. “It’s a tool that connects merchants with the right customers and builds stronger relationships between businesses and consumers.”