Merchant Bank of Sri Lanka (MBSL) has gone live on a pair of systems from Fiserv, including the vendor’s core processing platform Signature, a recent international news report on IBS intelligence outlined.

IBS Intelligence is a leading firm in global fintech, core banking systems news and analysis offering comprehensive research, market reports and consulting services.

According to the report MBSL had selected Fiserv following the merger of two subsidiaries of the bank’s group back in 2015, increasing its branch network from 30 to 48 and adding 100,000 accounts to its database.

The report added that the bank chose Fiserv due to the vendor’s ability to provide “a high level of commitment with 24/7 support”, which was “key to a successful implementation”.

“Consumers want easy and reliable access to banking information and services across a variety of devices,” Marc Mathenz, Managing Director, Asia Pacific, Fiserv had said. According to him Proven technology solutions that allow financial institutions to provide the interactivity their customers expect are key to maintaining a competitive edge.

“Choosing the right technology allows financial institutions like MBSL to take advantage of the substantial growth opportunities in the region and the world” Mathenz has said. The report added that Fiserv landed deals with 26 credit unions in Mexico back in April, all of them using the firm’s DigitalAccess solution. It had two other major wins in that month, too, with Farmers & Merchants Savings Bank and Carter Bank & Trust.