All other services of EPF Department will be continued uninterruptedly. Please refer to the contact details below or visit our website, www.epf.lk for more information.

1. Collection of Contributions through electronic media and updating of member accounts Inquiries: 011-2477475, 011-2477927, 011-2477971, 011-2477981, 011-2477987, 011-2477990, 011-2477999.

2. Amendment of Name/National Identity Card number of Member Accounts Inquiries: 011-2477336, 011-2477374, 011-2477414, 011-2477398, 011-2477146

3. To obtain EPF Balance Confirmation through post & email Inquiries: 100 -2212222, 100-2212222 Email address: epfhelpdesk@cbsl.lk.

4. To obtain EPF Balance Confirmation/ Contribution History Report for VISA Applications Inquiries: 011-2477148, 011-2477149, 011-2477612, 011-2477224, 011-2477906, 011-2477980, 011-2477918, 011-2477986 Email address: epfonlinebalance@cbsl.lk.

5. For 30% Pre retirement benefits and Full retirement benefits related Inquiries
Inquiries: 011- 2477685, 011-2477689

6. For Housing Loans related Inquiries
Inquiries: 011-2477220, 011-2477743, 011-2477131

Please use the drop box kept at Lloyd’s Building to submit the monthly C forms, Cheques/ bank drafts /money orders, service request letters and the related documents in obtaining EPF services.

Kindly indicate the contact number or email address of the relevant member or employer on the envelope.
Further, following telephone numbers are available for inquires during 8.00 am and 4.00 pm on bank working days.
Telephone Numbers : 011-2206642, 011-2206690 -011-2206693, 070-2252051, 070-1278502, 070-2247862
Fax : 011-2206694
Email Address : epfhelpdesk@cbsl.lk

Due to the prevailing pandemic situation, public is requested to strictly limit visiting the EPF Department or the Regional Offices of the Central Bank of Sri Lanka to obtain services.

We regret any inconvenience caused to you in this regard.

Superintendent
Employees’ Provident Fund Department
Central Bank of Sri Lanka
Level 12, Tower 5
No 30, Janadhipathi Mawatha,
Colombo 01.