NDB Bank has reached an extraordinary milestone by becoming the first commercial bank in Sri Lanka to secure all three globally recognised ISO certifications: ISO 27001:2022 for Information Security, ISO 22301:2019 for Business Continuity Management, and most recently, ISO 20000:2018 for IT Service Management.

The attainment of ISO 20000:2018 underscores the Bank's commitment to operational excellence and delivering secure, resilient, and high-quality IT services that meet the evolving needs of customers and stakeholders.

ND’s journey is marked by several firsts in the Sri Lankan banking industry. The Bank was the first in the industry to upgrade its ISO 27001 certification to the latest 2022 version for Information Security Management and the first to secure ISO 22301:2019 for Business Continuity Management. These certifications, achieved ahead of regulatory requirements, demonstrate NDB’s commitment to innovation, security, and resilience, in line with the Central Bank of Sri Lanka's (CBSL) recommendations for enhancing compliance and operational robustness.

Speaking on this remarkable accomplishment, Indika Gunawardena, CIO & Vice President IT at NDB Bank, stated, "Our ISO certifications reflect more than just adherence to international standards; they highlight our relentless commitment to technological innovation, operational resilience, and customer trust. We are dedicated to leveraging the latest technologies to enhance service delivery and set new industry benchmarks."

This milestone comes during a year of extraordinary achievements for NDB Bank. Earlier in 2024, NDB was recognised as the “Technology Resilient Company of the Year 2024” under the local banking category" at the prestigious Digital Trust Awards 2024, organised by ISACA (Information Systems Audit and Control Association), which is a testament to its advanced technological infrastructure and innovation. Additionally, NDB secured recognition at the NBQSA Awards 2024, further solidifying its leadership in digital innovation and service excellence.

NDB’s certifications are a testament to the expertise of its skilled teams and robust technology infrastructure. By adhering to internationally recognised standards, NDB reinforces its position as a trusted banking partner for customers and stakeholders alike. The Bank’s focus on operational excellence ensures that customers can rely on secure, innovative, and efficient services that meet global benchmarks.

As NDB Bank continues to raise the bar in the banking sector, this ISO trio milestone serves as a resounding affirmation of its leadership in driving technological resilience, operational excellence, and customer trust.

NDB Bank is the fourth-largest listed commercial bank in Sri Lanka. NDB was named Sri Lanka's Best Bank for Corporates at Euromoney Awards for Excellence 2024 and was awarded Domestic Retail Bank of the Year - Sri Lanka and Sri Lanka Domestic Project Finance Bank of the Year by Asian Banking and Finance Magazine (Singapore) Awards 2024. NDB is the parent company of the NDB Group, comprising capital market subsidiary companies, together forming a unique banking and capital market services group. The Bank is committed to empowering the nation and its people through meaningful financial and advisory services powered by digital banking solutions.

Photo - Kalhari Gamage (Deputy Manager IT Security-NDB), Amila Withanage (AVP-IT-NDB), Lasantha Gange (S.Manager IT-NDB), Lasantha Mathupala (AVP-IT-NDB), Kelum Edirisinghe (CEO-NDB), Indika Gunawardena (CIO/VP –IT-NDB), Shan Nanayakkara (Country GM Bureauveritas Sri Lanka), KV Vinoj (DCEO-NDB), Randima Ekanayake (Bureau Veritas Sri Lanka) ,  Subash De Silva (Manager  Bureauveritas Sri Lanka),Rasika Sampath (Head of IT Security-NDB), Viraga Mahesh Hiripitiya (Tech Lead Software Development-NDB)