August, 24, 2020
As communities and businesses in Sri Lanka continue to organize themselves online seeking to connect, respond, and share trustworthy information, Rakuten Viber has fast become a favorite amongst Ministries, News Channels, Financial Institutions and even Artists for one of their most advanced features - VIBER COMMUNITIES.
Communities are pretty much like groups, but bigger, better and safer. This incredible feature has put instant messaging, private forums, and even file sharing, into one hub for collaboration. It’s easy to create or become a part of one, and accessing information is a breeze. For users, it’s much more convenient than receiving a hoard of emails. You can join conversations that are applicable to you, and you're welcome to skip anything irrelevant.
STRONG, TRUSTED PARTNERSHIPS
Viber Communities consists of a vibrant network of partnerships which provides a great amount of value for its users, especially in this extended state of quarantine where businesses are rapidly moving to online spaces.
As the impact of COVID-19 is still being felt in our cities, Viber Communities has made it much easier to shop for essentials such as groceries, medicines and even the privileged affections such as beauty and self-care products at your utmost convenience while keeping safe.
With customer’s health and security in mind, partners such as Cargills and Sri Lanka Delivery Services conduct trade online, so you can keep to social and physical distancing at all times. Viber Communities allows these partners to communicate a considerable variety of available products, accessible payment schemes, heightened safety measures, and a smooth delivery schedule. Now more than ever, as brands work overtime to make sure that transactions are seamless, the advanced feature from Viber enables customer satisfaction to not only be at par but better than it once was.
Viber partners such as the People’s Bank makes it easy for its users to access the bank’s facilities through Communities. Browse reliable information about their latest products, service upgrades and policies all in a matter of seconds.
You can even connect with your most favorite local Artists and Influencers in a direct, vibrant and authentic way. Celebrities such as BNS, Sachini, Yureni and Dinakshie regularly engage and entertain their raving and loyal fans through this enhanced Communities feature.
EASY ACCESS TO VITAL AND VERIFIED INFORMATION
Avoid confusion and fear gained through misinformation and speculation when you sign up to Communities from the Health Promotion Bureau, World Health Organisation (WHO) Sri Lanka and a host of News Channels.
Viber’s partnerships with official sources make it easier for you to access verified information, stay up to date on the latest news, the pandemic, related precautionary measures and share information responsibly.
RELIABILITY, SECURITY AND PRIVACY
Safety and privacy remain a top priority for Viber and the snazzy Communities feature ensures that members’ mobile numbers stay hidden from other members in the community.
Viber understands the importance of reliability, security and privacy when businesses adopt new digital services- especially messaging and information sharing services. Viber is committed to safeguarding these values as they connect organizations in Sri Lanka to a broader audience while in the comfort of their homes.
The increase in Viber’s performance throughout the Asia Pacific region with a 208% growth in messages exchanged within Communities and a 129% jump in views compared to the same period last year indicates the growing trust and popularity of Viber as a preferred messaging platform.
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