Sri Lanka’s national carrier, Sri Lankan Airlines, had slipped from a historic 52nd position it held in 2011 among the top 100 airlines of the world to gradually 81st position in 2017 and this year to the 95th position at the annual Skytrax awards.
Considered the premier airline awards event in the world, Skytrax awarded Singapore Airlines as the World’s Best Airline.
Meanwhile the award for the best Economy Class went to Thai Airways as well as the awards for Best Economy Class Onboard Catering, World’s Best Airline Lounge Spa, and Best Economy Class in Asia. The World Airline Awards began in 1999, when Skytrax launched its first global, annual airline customer satisfaction survey, with the latest 2017-2018 survey achieving 20.36 million completed, eligible entries.
The top 10 world's best airlines for 2018
1. Singapore Airlines
2. Qatar Airways
3. ANA All Nippon Airways
4. Emirates
5. EVA Air
6. Cathay Pacific
7. Lufthansa
8. Hainan Airlines
9. Garuda Indonesia
10. Thai Airways
Best airlines -- by global region
Northern Europe -- Finnair
Western Europe -- Lufthansa
Eastern Europe -- Aeroflot Russian Airlines
Africa -- Ethiopian Airlines
Australia / Pacific -- Qantas Airlines
Central Asia / India -- Air Astana
China -- Hainan Airlines
Central America / Caribbean -- Copa Airlines
South America -- Avianca
North America -- Air Canada
Asia -- Singapore Airlines
Middle East -- Qatar Airways
Europe -- Lufthansa
Best low-cost airlines
Africa -- Mango
Australia & Pacific -- Jetstar Airways
Asia -- AirAsia
Central Asia / India -- Indigo
China -- West Air
South America -- Sky Airline
North America -- WestJet
Middle East -- Flynas
Europe -- Norwegian
Best airline catering
Economy -- Thai Airways
Premium economy -- Aeroflot Russian Airlines
Business -- Austrian Airlines
First class -- Air France
Best airline seats
Economy -- Japan Airlines
Premium economy -- Air New Zealand
Business -- Qatar Airways
First class -- Singapore Airlines
Best regional airlines
Africa -- Royal Air Maroc
Asia -- Bangkok Airways
South America -- Azul Brazilian Airlines
Central Asia / India -- Azerbaijan Airlines
Europe -- Aegean Airlines
Best airline lounges
First class -- Qatar Airways
Airline alliance lounge -- Star Alliance Los Angeles
Independent airport lounge -- Plaza Premium Heathrow Terminal Two
First class lounge dining -- Air France
Airline lounge spa facility -- Thai Awards
Best airlines staff service -- by global region
Africa -- South African Airways
Australia / Pacific -- Qantas Airways
Central Asia / India -- Vistara
China -- Hainan Airlines
Central America / Caribbean -- Copa Airlines
South America -- Azul Brazilian Airlines
Asia -- ANA All Nippon Airways
Middle East -- Emirates
Europe -- Austrian Airlines
