ComBank Q+ enhanced with ‘In-App Bill Payments’ feature

November, 20, 2020

Customers of Commercial Bank of Ceylon can now pay bills instantly via the ComBank Q+ App connected to the Bank’s Debit, Credit or Prepaid cards, following the introduction of an ‘In-App Bill Payments’ feature.

This latest upgrade to ComBank’s Q+ enables users to make payments in six categories such as data reloads, prepaid and post-paid mobiles, fixed telephone lines, utilities, water and electricity (CEB and LECO) and pay TV bills. The facility will be further enhanced with the inclusion of more beneficiary companies such as educational institutes, insurance companies, credit cards payments and Prepaid card top up shortly, the Bank said.

To pay through the ComBank Q+ App, users simply have to click on the ‘Bill Payment’ option on the App, select the preferred billing category organisation and insert requested details. After confirming the transaction through the App PIN, their selected card will be debited. Customers can also save their recurring bill payments under the ‘Favourites’ tab to avoid re-entering billing account numbers. Since a Personal Identification Number (PIN) is required to make bill payments, it is a secure process, the Bank said.

The App offers real-time updates on online payments and is easy to navigate, owing to its user-friendly interface. It also offers bill number validation for most billing companies. Benefits to ComBank Q+ users include the convenience of instant registration, hassle-free bill payment options, and other payment options such as the ability to make payments by scanning QR Codes for purchases of goods and services at any LANKAQR enabled merchants.

ComBank Q+ is a robust, state-of-the-art mobile App operable on both Android and iOS devices. It was the first Quick Response (QR) based payment App to be launched under LANKAQR and was designed as a hassle-free payment alternative for cardholders and vendors. Customers can use their ComBank MasterCard, Visa Credit, Debit or Prepaid Cards to register.

The first Sri Lankan Bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for ten years consecutively, Commercial Bank is celebrating its 100th anniversary this year. The Bank, which won more than 50 international and local awards in 2019, operates a network of 268 branches and 875 ATMs in Sri Lanka.

Commercial Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; Myanmar, where it has a Microfinance company in Nay Pyi Taw; and the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake.