July, 17, 2017
Toyota Lanka (Private) Limited, the sole authorized distributor for Toyota vehicles in Sri Lanka, recently held its Annual Service and Spare Parts Dealer Convention 2017 at Jetwing Blue Hotel, Negombo. The event was graced by over 150 members of Toyota Lanka’s island-wide dealer network in a spirit of true comradery. Champion Sri Lankan athlete Sugath Thilakaratne was the Chief Guest at the event.
The top performers of the night included Viskam Motors (Winner-Toyota 1S Dealers), Lloyds Auto Marts (Runner up-Toyota 1S Dealers), Auto World (Pvt) Ltd Kurunegala (Winner-Toyota 2S Dealers), Kundasale Auto Service Kandy (1st Runner up-Toyota 2S Dealers), and Samarasinghe Motors (Pvt) Ltd (2nd Runner up-Toyota 2S Dealers).
Toyota Motor Corporation Japan will sponsor the 2020 Tokyo Olympic Games as one of its Worldwide Partners. Thus, deriving its theme from the Olympics, Toyota Lanka recognized and rewarded the champion “athletes” of Toyota Genuine Parts (TGP) and Toyota Genuine Motor Oil (TGMO) for their outstanding efforts in “Going beyond Genuine” during the concluded financial year 2016/17.
A total of 123 outstanding performers were selected for rewards out of the dealers, fleet customers, TGMO, and TGP partners who contested. Of these 33 institutes earned a tour to Japan, 66 a tour to Vietnam, and 24 to Australia. The rewards were allocated based on dealers’ performance against a pre-agreed target as per the ‘Business to Business rewards program (B2B)’, a special sales campaign conducted between July 2016 and March 2017.
Congratulating the winners, Toyota Lanka’s Managing Director Shungo Yoshioka also thanked those in the audience, saying “As a team, we have achieved great many things over the past couple of years and have delighted our customers with genuine products and genuine services, all thanks to you, genuine people.”
Chief Operating Officer of Toyota Lanka Manohara Athukorala also addressed the dealer staff acknowledging their performance over the past year and commended them for the tremendous support given to Toyota Lanka during the past financial year and for working hand in hand over the years to achieve excellence in the automotive industry. He remarked, “This success wouldn’t have been achieved if not for all your effort and loyalty.”
Finally, Vipul Bandara - Manager Spare Parts and Lubricants Department, stepped into the limelight as he spoke a few words, stressing the importance of the Toyota-Dealer relationship for business success in the coming years. While teasing the exciting tour destinations set as rewards of next year’s B2B campaign, he closed his address by echoing his key message; “We are happy to give back to those who have helped Toyota thrive during all these years. Storming through challenges we are yet to face in the coming year and thereafter, I believe that we will grow together and win together.”
About Toyota Lanka: Toyota Lanka is a fully owned subsidiary of the Toyota Tsusho Corporation, which is a member of the world-renowned Toyota Group of Japan, and is the premier service integrator of the local auto industry. It represents world-class Toyota and Hino products as well as Toyota genuine lubricants, Forklifts, Pirelli tyres, etc. in Sri Lanka and is the first company in the local automobile business to integrate sales, spare parts and service (3S) under one roof. The company set a solid benchmark for excellence in operation for all worldwide Toyota owned subsidiaries after winning the Outstanding Customer Service Award for the 5th consecutive year in 2016. Toyota Lanka was thereby presented with the Customer Service Leadership Award by Toyota Motor Corporation Japan in recognition of achieving the milestone consistently for the 5th year.
Photo caption: (Above) Trip to Australia Winners
(Below) From left - Toyota Lanka’s Managing Director Shungo Yoshioka, Toyota Lanka’s COO/Director Manohara Atukorala and Manager Spare Parts Vipul Bandara speaking at the awards ceremony