manusath-derana

HNB transforms employee experience with hSenid

February, 1, 2018

Hatton National Bank, Sri Lanka’s most innovative bank, partners with hSenid to transform HR service delivery and employee experience. A premier Bank in the country with the largest branch network, and over 4300 employees, HNB has now streamlined and centralised their HR processes with PeoplesHR, Sri Lanka’s first cloud HRIS solution.

With its presence in the forefront of digital banking, HNB has already started transforming their operations and customer experience in to a digital framework. HNB has been a pioneer in cloud HR and digital HR is an integral component of the Bank’s Vision 2020.

HNB PLC Managing Director/CEO, Jonathan Alles commented, “HNB continues to invest in people as we embrace the digital future. Having over 125 years of history behind us, we have always understood that people bring us the competitive edge. While we are on full throttle to power our business and customer service with high tech, we have a compelling gravitation towards being a people centric organization. This has always been the winning mantra for HNB’s success in growing stakeholder confidence, especially with employees and customers.”

Launched in the year 2010, PeoplesHR by hSenid Business Solutions became the first ever cloud HRIS solutions provider in Sri Lanka. Built on experience and expertise gathered through the years, by serving a plethora of organisations around the globe, the cloud solution encapsulates the best of HR practices in one platform. At HNB, PeoplesHR was launched internally as “Talentedge” and was made available to all employees across the island.

“It is a pleasure to be the HR tech partner for Hatton National Bank. We are confident that with our latest HR analytics and reports, we can support them with their new vision. We are looking forward to working together with HNB for many years to come’’ stated Dinesh Saparamadu, Chairman, hSenid Group of Companies.

"hSenid and Team HNB delivered the project on time without any delays. The responsiveness and client engagement on the part of hSenid and the collaborative results oriented spirit of our project team ensured seamless delivery on every project milestone”, highlighted Chiranthi Cooray, Chief HR Officer/DGM HTR, HNB PLC. ‘’We are looking at further augmenting our HR strategy linked to the Bank’s business strategy with this collaboration’’ she further added.

hSenid Business Solutions is a premier Human Resources Information Systems solution provider; specializing in holistic human resource applications both on premise and cloud based, HR services outsourcing and software development. hSenid is growing at a very rapid pace and is now operating from Sri Lanka, Australia, Singapore, India, and Africa. Since its incorporation in 1997, hSenid has acquired over 1000 clients globally, across 18 industries from 30+ countries.

Operating across 251 customer centres island wide, HNB PLC is Sri Lanka's largest private sector commercial bank, having been declared Bank of the Year 2017 by the prestigious British financial magazine The Banker, in recognition of its performance as the most profitable banking group and for introducing unprecedented innovations to the domestic banking industry. HNB was adjudged 'Best Retail Bank 2017 in Sri Lanka' for the 9th time while being recognized as having the 'Best Micro finance Product in the Asia Pacific Region'. The 'Asia Money Magazine' awarded HNB 'Best Bank for SME' and the 'Best Bank for CSR' in the country'. CFA Sri Lanka bestowed HNB with a 'Bronze' award for Investor Relations while HNB's Annual Report was adjudged to be among the top 10 integrated reports at the CMA Sri Lanka awards 2017. HNB's leadership in technology was also recognized with the Bank's ATM network being awarded the 'Best ATM Network of the Year' at the Lanka Pay Technnovation Awards 2017. Furthermore, HNB moved up the ranks to be No. 3 in the LMD Top 100 Companies and to the No. 2 position in Business Today top 30 rankings, which places HNB as the highest ranked bank in both these rankings.

HNB is the first local Bank in Sri Lanka to receive an international rating on par with the sovereign from Moody's Investor Services while maintaining a national long term rating of AA - (lka) from Fitch Ratings Lanka Ltd. And amongst the top 1000 banks in the world by The Banker.

Photo caption: HNB together with team hSenid