The Poolside Bar and Terrace of the Galle Face Hotel awarded the Symbol of Excellence in Hospitality by TripAdvisor

June, 24, 2015

Known to be one of the most stylish Pubs in the heart of the city with an idyll atmosphere overlooking the beautiful shore-line of Colombo and surrounded with a welcoming ambience, the Poolside Bar and Terrace of the Galle Face Hotel was recognised with a Certificate of Excellence in a recent KPI survey that was conducted by TripAdvisor. 

The Certificate of Excellence is awarded to accommodations, attractions and restaurants that have consistently earned great reviews from travelers around the world; the feedback is measured against key performance indicators common to the sector. Having received excellent reviews throughout the year, the management believes that it is truly the dedication and commitment of the staff that assisted them to maintain an overall TripAdvisor rating and adhere to its policies.

“It is indeed a great pleasure to be recognised by our very own customers as one of the very best in the business. Guests have perceived the Poolside Bar and Terrace to be one of the most captivating hangouts in Colombo as it is the only bar that is open throughout the week that offers a deep sense of tranquility and a breathtaking view of the Indian Ocean. Special thanks must be given to our valuable guests for the effort made to post reviews of our hotel on TripAdvisor. We value their feedback, both negative and positive, because it empowers us to achieve greater heights in the future,” said Mr. Malintha Pathiraja – Director Food and Beverage, The Galle Face Hotel.

Photo caption: The Poolside Bar and Terrace staff with the award

About the Galle Face Hotel: South Asia’s leading Grande Dame, the Galle Face Hotel is testimony to both Sri Lanka’s colonial past and its independent present. Celebrated within the hospitality world, it blends historical splendour with crafted modernity to form a new model for heritage properties. International guests are immersed in the Galle Face Hotel’s rich traditions and compelling stories, while Colombo society perceive the hotel as the most prestigious, desirable destination in the city for memorable dining and special events. Whether at the hotel for dinner or for a month-long stay, an experience of the Galle Face Hotel is one of timeless grandeur and exceptional hospitality.

Celebrating 150 years, the Galle Face Hotel is one of the iconic landmarks in Asia and was acclaimed as one of the best heritage Hotels in Sri Lanka in 2012. Furthermore, it is the first Hotel in the country to be featured on a postage stamp.

About the Galle Face Hotel Group: The Galle Face Hotel Group manages the hotel and leisure interest of Galle Face Hotel, Kandy Hotels PLC & Ceylon Hotels Corporation PLC.

Under this banner are 3 distinct portfolios of businesses.

The Deluxe Heritage Hotels Collection 

Galle Face Hotel in Colombo and Hotel Suisse & Queens Hotel in Kandy.

Each hotel is a connected to Sri Lanka’s history, imbibed with the splendor of yesteryear while continuing to serve visitors, foreign and domestic is gracious surrounds.

The Resorts Collection

4 hotels routed in some of Sri Lanka’s most special areas offer a modern facility with outstanding vista & access to experience this great country.

The Lake Hotel Polonnaruwa, The Surf Hotel Bentota, The Safari Hotel Thissamaharama and The Lake House Polonnaruwa.Each of these recently refurbished hotels offer traditional Sri Lankan hospitality to visitors.