One place where transaction processing has made a big splash is the internet. World over customers have grown accustomed to online shopping due to the mere convenience factor it offers.

Union Assurance General Limited (UAG), who leads the market in technology based customer solutions and brought the highest international standards of quality to its existing and potential customers, recently launched its ultra-convenient online premium payment facility along with its new corporate website www.uageneral.com

Through this new online payment facility, UAG has allowed its policyholders to make their outstanding premium payments round the clock (24x7x365) which is a very convenient alternative for those that cant visit a branch or other premium collection outlet during their normal working hours. For busy and convenience seeking people, Union Assurance General is virtually anywhere-anytime.

The beauty of this new online payment facility is that customers could check their outstanding premium online and pay any amount up to the outstanding premium value. Which means policyholders could settle their premium in peace meal within the allowed period rather than having to pay the full premium at one go. Customers could use their Visa, Master, Amex credit card or any debit card that has been authorized for online transactions, to make their payments.

According to a survey conducted in India by Google India and private non-life insurer ICICI Lombard General Insurance it is estimated that, insurance sales via online channels is expected to reach nearly US$ 62.5 billion in India by 2020. The survey further communicated that resorting to online channels was higher for motor insurance with 24% of users buying policies online compared to 12% of users buying health insurance policies online.

Union Assurance General Limited, holding “convenience” as one of their key value propositions, have availed an online buying portal for Travel and Motor Insurance.

Union Travel: Through UAG website, it gives the option of obtaining travel insurance online (even while on the way to the airport) irrespective of the time and the day.

Union Motor Star:  motor insurance available to purchase on the web making it perfect choice for an individual with a busy lifestyle. The user-friendly navigation and user interface on the system is easy enough to bring-about the technological novice easy access and sophisticated enough to allow the tech savvy user to get a complete and fulfilling experience.

Mr.Sampath Thotawatte, Manager - Alternate Channels of Union Assurance General Limited stated, “UAG eternally strives to offer most convenient services to our customers and today where the technology is in our fingertips we need to leverage it to serve our customers better than yesterday. We believe in operational excellence and customer intimacy in delivering superior value to our valued customers. The new online payment facility is another step in making our customers feel like they are getting the best from their preferred insurance partner.”