Dialog first to launch Voice over WiFi calling in Sri Lanka

October, 19, 2018

Dialog Axiata PLC, Sri Lanka’s premier connectivity provider, launched Voice over Wi-Fi (VoWiFi or WiFi Calling) service, that will enable users to make calls using a Wi-Fi network. The first to launch the technology in Sri Lanka, Dialog, will enable subscribers with VoWiFi supported handsets to connect to a Wi-Fi network, and make or receive calls from mobile numbers and landlines at standard local call rates.

The VoWiFi service does not require any third-party app to be installed and the recipient of the call will receive it as a standard incoming call unlike Over-The-Top (OTT) apps (WhatsApp, Viber, Skype and IMO) where the recipient requires the same app to be installed and to be connected to the internet.

All customers with a VoWiFi /WiFI Calling enabled smartphone can now take advantage of the technology. Currently, the Huawei P20 Pro, P20, P20 Lite, Nova 3 and Nova 3i support the technology, whilst the service will be extended to other VoWiFi supported handsets including Apple and Samsung in the near future. Customers can activate the VoWiFi service on their mobile by dialing #107#.

Pradeep De Almeida, Group Chief Technology Officer, Dialog Axiata PLC said, “Dialog is committed to delivering the latest in technology and connectivity to all Sri Lankans, and VoWiFi is another key step in offering next generation solutions to our customers. We started this journey by enhancing the infrastructure in our network and migrating to a new state-of-the-art core network. For our customers, this means a better experience through greater agility and flexibility.“